Your privacy and data protection are our top priorities
This Privacy Policy explains how Fortuna Money Ltd ("Fortuna Money", "we", "us", "our") collects, uses, and protects your personal information when you use our website, app, and services.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using Fortuna Money, you agree to the terms of this Privacy Policy.
Fortuna Money Ltd
Company number: 16511745
Registered office: Watergate Building, New Crane Street, Chester, Cheshire, CH1 4JE
Email: contact@fortunamoney.uk
Fortuna Money Ltd is the data controller for information we collect directly from you.
When we work with FCA-regulated partners, they may act as independent or joint data controllers for certain transactions.
We may collect the following types of personal data:
Name, date of birth, contact information
Linked accounts, transactions, balances
IP address, device type, browser information
How you interact with our app or website
We collect data directly from you, automatically through your device, or from our regulated partners when necessary to deliver services.
We use your personal data to:
Provide and improve our financial platform and related services
Verify your identity and prevent fraud
Communicate with you about your account or updates
Comply with legal and regulatory obligations
Offer tailored insights, rewards, and financial tools
We will only use your data where we have a lawful basis — such as consent, performance of a contract, or legitimate interest.
We may share your information with:
FCA-authorised partners providing payment, e-money, or related financial services
Trusted service providers (IT, analytics, customer support)
Regulators or law enforcement when legally required
We do not sell or rent your personal information to any third parties.
We keep your data only as long as necessary for the purpose it was collected, to meet legal obligations, or to resolve disputes.
You have the right to:
Access your data
Request correction or deletion
Object to processing
Request portability
Withdraw consent at any time
To exercise these rights, contact us at contact@fortunamoney.uk
We use bank-grade encryption, secure data storage, and strict access controls to protect your information.
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.
Contact Us