Important legal and regulatory information about Fortuna Money
Fortuna Money is a financial technology platform operated by Fortuna Money Ltd, a company registered in England and Wales.
Our platform provides digital tools and services that help users manage their money, connect to financial partners, and access rewards, education, and insights.
Important: Fortuna Money is not a bank and does not hold or safeguard client funds directly.
All payment and e-money services are provided by FCA-authorised partners, ensuring your money is managed securely and in accordance with UK financial regulations.
Fortuna Money Ltd is not authorised or regulated by the Financial Conduct Authority (FCA).
We work in partnership with FCA-regulated financial institutions who provide the regulated services available within the Fortuna platform.
Details of these partners and their permissions are available upon request.
Where cryptocurrency or digital asset services are offered, they are provided through approved third-party partners and are not regulated by the FCA.
Cryptoassets are high-risk and their value may fluctuate. You could lose all of your investment.
We take your privacy seriously.
Fortuna Money Ltd complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We only collect and process personal information necessary to deliver our services, and we never sell or share data with third parties for marketing purposes.
For full details on how we handle your information, please see our Privacy Policy.
By using the Fortuna Money platform, website, or mobile app, you agree to our Terms of Use.
These terms explain how you can use our services, what we're responsible for, and your rights as a user.
You must be at least 18 years old to use Fortuna Money and must not use the service for any unlawful or prohibited purpose.
All trademarks, logos, designs, and content displayed on this website are the property of Fortuna Money Ltd or its licensors.
They may not be copied, reproduced, distributed, or used without prior written permission.
We are committed to providing a transparent and reliable service.
If you have a complaint or concern, please contact us at support@fortunamoney.com. We will aim to resolve your issue promptly.
If your complaint relates to a regulated financial partner, we will ensure it is referred to them directly in line with FCA complaint-handling procedures.
Company: Fortuna Money Ltd
Company number: 16511745
Registered office:
Watergate Building, New Crane Street,
Chester, Cheshire, United Kingdom, CH1 4JE
Email: contact@fortunamoney.uk
The information provided on this website is for general informational purposes only and should not be considered financial advice.
Fortuna Money Ltd is not authorised to provide financial or investment advice under the Financial Services and Markets Act 2000 (FSMA).
If you have any legal questions or need clarification on any of the information above, please contact us.
Contact Legal Team